Shipping Information
At Blue Amber Bliss, we are committed to delivering your authentic blue amber safely and promptly—wherever you are in the world.
Shipping Rates
Within Australia
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FREE standard shipping on all orders—no minimum spend required!
International Shipping (New Zealand, USA & Worldwide)
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$24.99 AUD flat rate for standard international shipping on orders under $299 AUD
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FREE standard international shipping for orders of $299 AUD or more
Delivery Timeframes
We ship all orders using trusted Australia Post services.
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Within Australia: Estimated delivery is typically 2–6 business days, depending on your location.
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International Orders: Delivery times vary by destination. For the most accurate and up-to-date delivery estimates, please refer to the Australia Post International Delivery Times page.
Order Processing
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Orders are dispatched within 1–2 business days after payment is received.
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You will receive an email with tracking information as soon as your order is shipped.
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All parcels are securely packed to ensure your blue amber arrives in perfect condition.
Customs & Duties
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International customers are responsible for any customs duties, import taxes, or fees required by their country.
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We label all parcels accurately to help smooth the customs process.
Refund policy
Do you offer refunds or exchanges?
We do not offer refunds or exchanges for change of mind. However, if your item is faulty, damaged, or not as described, please contact us within 7 days of receipt for a refund, replacement, or repair in accordance with Australian Consumer Law.
How do I request a return?
Email us at support[@]blueamber.com.au with your order number, photos, and a description of the issue. We’ll guide you through the process.